We're proud to have been highly commended in the Professional Development category at this year's MCA Awards. We were also a finalist in the Digital & Technology category for our work with NHS London on the NHS 111 digital solution.
The pressure for organisations to meet customer demands is at a five year high. With new technology and innovation, customers are now receiving better products and services than ever before. In our 2017 Barometer on Change we explore how to approach the new risks and opportunities as customers are becoming exponentially more demanding.