When the Chief Executive of NHS Improvement, Jim Mackey, declared “the NHS is in a mess”, few protested. With growing demand for services, ever constrained health and social care finances, more complex health needs, and wide variation in patient experience, the NHS is under unprecedented pressure.
At Moorhouse, we work with our clients to deliver their ambitions and tackle some of their most complex challenges. With a focus on pragmatism, we’re exploring what would be the ‘one thing’ that health sector leaders could deliver in order to make the biggest difference. Clearly, this varies according to specific organizational challenges – so, to bring this to life, we invited healthcare leaders to join us in discussion with the iconic retail brand, John Lewis, to understand the lessons learnt by retailers in delivering major transformational change. Whilst the differences are stark and must be respected, the parallels between retail and healthcare are also there to be seen.
Our #NHSOneThing campaign seeks to investigate what healthcare leaders can do – and this series of perspectives, written by experts from our healthcare team, explores the opportunities.
Please see the articles below: