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We thought the following sites might be of interest to you:

www.apm.org.uk

The Association for Project Management aims to develop and promote the professional disciplines of project and programme management for public benefit. Its web site has a useful resources section from which you can download articles on risk management, earned value, sustainability and much more.

www.ibconsulting.org.uk

The Institute of Business Consulting (IBC) is the professional body for management consultants. It therefore sets, maintains and indeed raises the standards of professionalism and competence for the profession.

From the site you can access back editions of the Professional Consultancy magazine and useful related book reviews.

www.pmi.org

The Project Management Institute is a global community with more than 200,000 professionals, representing 125 countries.

The PMI web site has a large publications and information resource section as well as providing details of seminars and workshops and networking groups.

www.ogc.gov.uk

The Office of Government Commerce (OGC) works with public sector organisations to help them improve their programme and project management, become more efficient and save money on the goods and services they buy. This allows them to deliver better value and direct more of their resources at important front line services. OGC is an independent office of the Treasury.

The OGC website provides a resource toolkit covering many topics pertinent to PPM, it also provides PPM guidance documents.

www.cipd.co.uk/subjects/lrnanddev/
coachmntor/mentor.htm

The Chartered Institute of Personnel & Development (CIPD) is the professional body for those involved in the management and development of people. Amongst other training, learning and development information, they also provide a factsheet that gives introductory guidance to mentoring..

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	Contact: Email: Tel:	Paula Allerton paulaallerton@moorhouseconsulting.com +44 (0) 1225 446 313

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Project Planning And Six Sigma Certification: When an organization undertakes a Six Sigma project, the success of the project lies in its systematic management. There are various tools for project management, such as project plans, Gantt charts, Pareto Analysis and so on. The Five W's and One H Approach to Six Sigma: A Six Sigma project is generally undertaken to bring about changes in the process and products for improved productivity, profitability and customer satisfaction. Its aim is the reduction of defects and reaching a quality standard of 6 sigma. The Five W's Evaluating Six Sigma Certified Team Performance: Six Sigma projects are not dependent on the best tools and data and the improvement methods as much as they are on the effective teams. All team members contribute to the success of the project. Evaluating team performance follows the same principle as ev Geographically Scattered Six Sigma Certified Project Teams: Six Sigma projects are, more often than not, based on the assumptions that the units under consideration will be in close geographical vicinity, mainly in the same physical plant. Leading a Six Sigma team is itself a challenge - and when it comes to manag Design Risk Assessment In Six Sigma Implementation: A Six Sigma project is undertaken when a need is felt to bring about changes in an existing process or product design. It may be an entirely new process or product that is designed, or it may be a few improvements or additions to existing ones. Facilitation Techniques For Certified Six Sigma Teams: Facilitation allows teams to arrive at an outcome for which they take the entire responsibility and are committed to achieving it. The facilitators are the catalyst to create a working and productive chemistry among the members of the project. They bring Choosing The Right Projects For Six Sigma Implementation: Six Sigma projects are undertaken to bring about changes for the betterment of process, which in turn will improve customer satisfaction, and ultimately profit margins. Project selection is dependent upon various factors like those that have a customer pe The Kano Analysis And Customer Needs: In the current competitive scenario, customer satisfaction is of great importance in just about every field. Every organization is making an effort to listen to the voice of the customer and bring about the appropriate changes to the products or services Project Management Institute (PMI®): Project Management Institute (PMI®) is the global advocacy organization for the project management profession and has more than 260,000 members in over 171 countries. PMI® understands the importance of organizational maturity and so offers different produ The Philosophy Of Six Sigma: For years, many companies have worked hard in their attempt to achieve high profitability levels in their businesses. Business leaders are constantly on the lookout for new ideas that will have sustainable improvements over a larger period of time. For an Six Sigma: Phases Of Benchmarking: On a Six Sigma project, you would generally face questions such as: how well is your organization doing? How do you compare to others? Are the best practices being used? - and so on. But, the real question is who comparisons are being made with. Six Sigma Team Recognition And Rewards: It is human nature to feel good and motivated to work further if a job well done is rewarded or recognized - even in a small way. In companies, it can prove to be of high value and encouragement for employees to work hard. Rewards give them the message th Merging Six Sigma And The Balanced Scorecard: Every business leader wants to take their company to higher levels of profitability. This is accomplished by taking all stakeholders on the route of satisfaction by providing good value products or services. In this attempt, improving existing processes a Process Improvement Teams For Six Sigma Success: Very often, the managers of the company devote their time to fighting fires and find little time to carry out daily responsibilities or improvement initiatives. The Six Sigma approach uses cross-functional dedicated teams to initiate improvements in the e Aligning Six Sigma And Healthcare: One sector which must have zero defects is the Healthcare Sector. Everyone from doctors, patients, healthcare administrators and other medical professionals wish that this sector become perfect, with mistakes entirely eliminated and efficiency improved to Guidelines For Six Sigma Healthcare Project Selection: Six Sigma can be an effective approach to the improvement of services by any health care organization. Its utility can be advantageous to the betterment of services like those of the administration department, housekeeping, emergency and operating process 7 Reasons Why Six Sigma Benchmarking Efforts Fail: Benchmarking is comparing the results of other organizations for the superior processes and results achieved by them with that of your organization. It is comparing your own processes with the best practices of the top-level companies. It is not mere goal What Is DFSS?: An overview of DFSS, or design for six sigma, and how it relates to six sigma methodology overall. Understanding Six Sigma Deployment Failures: There is no specific definition of "failure" of the Six Sigma deployment. However, there arises a need to get the assistance of the Black Belts and Green Belts to support the business when the consultants have moved on. The Six Sigma Cycle of Change: To achieve Six Sigma, a company ought to concentrate on a change in process aimed at specific results. Change - like anything else- involves following certain steps that will lead to your goal and the implementation of Six Sigma. Six Sigma is about cultur Sustaining Results From Six Sigma: Many companies are now facing a problem of lack of commitment and loyalty from their own employees. Six Sigma Costs And Savings: The emphasis of Six Sigma is on the quantification of each aspect of improvement, including the cost of improvement or the saving gained out of this improvement as well due to reduction in the defects. Six Sigma project implementation becomes the motivati Six Sigma: Making Good Change Agents: When a business leader finds the need to carry out changes, the most important thing they need is a good team to carry out the initiative. Six Sigma team leaders carry out overall responsibilities with the support of the project managers who focus on spec Six Sigma: Keys To A Successful Change Deployment Process: Continuous improvement initiatives are undertaken by many companies to ensure that they are up to the mark to the specifications of the customer and on a strong base, even in adverse conditions. Depending upon the sector and the needs of the organization, Six Sigma And Workout: Six Sigma deployment leaders usually find change management to be the most challenging aspect of deploying Six Sigma. In many deployments, the resistance to change is overcome through exercise of command or by mandating or by relating belt certification t Six Sigma Training In 3 Easy Steps: Training and education are the keys to Six Sigma success. Successful deployment of Six Sigma projects can be possible if the Green Belts and Black Belts are trained fully to handle any situations in the execution of the project. Tips And Technology For Six Sigma In Mobile Workforces: Many companies have successfully used Six Sigma as a mechanism to improve processes and satisfy customers. Six Sigma projects have been undertaken in various areas, and there have been some relevant changes and gains from it. Quality Function Deployment for Competitive Advantage: In today's competitive environment, companies fall short when they just concentrate on giving what the customer wants and do not consider the need to exceed these desires. Truly listening to the voice of the customer (VOC), and providing accordingly, is o Six Sigma Cost of Quality: Cost of Quality has been typically associated with the costs incurred due to defects in production and the restoration of better products. However, costs incurred on the delivery of a product at acceptable levels of quality and preventing delivery of infe Guidelines For Making Lean Six Sigma Work In Sales: For a long time, Lean Six Sigma has been implemented in the manufacturing and engineering sectors. One recent area of implementation is sales departments. It has been proven by successful implementations in various companies that Six Sigma can be equall Involving Finance in Six Sigma - Do It Early and Fully: Six Sigma projects claim to reduce costs and increase savings. However, assumptions are not enough - there should be sound proof. Organizations need to measure the financial benefits achieved from the project implementation. Who else would be a better ca 10 Eternal Truths of Project Management: In the life of any project, big or small there's a number of 'unexpected's' an experience project manager will learn to expect. Managing Six Sigma Change Resistance: The natural and normal reaction to change is resistance. Change management and business leaders often undermine the level of comfort of their employees. Individuals have a limit on how much change they can take. If not managed correctly, it can become the Six Sigma: Choosing The Best Method For Listening To The Customer: The success of Six Sigma is dependent upon the quality given to the customer. A Six Sigma project starts and ends with the customer. To determine the quality expected and to understand the process, input, output, and changes required, companies need to li Six Sigma Black Belt Candidate Qualities: When you decide to implement Six Sigma, you have to consider people for various roles like master black belts, Black Belts, Green Belts and so on. You need to decide who will be trained as Black Belts. Black Belts work under the Master Black Belts to appl Communication Strategies For Six Sigma Initiatives: The decision to implement Six Sigma is just the starting point of a long journey for any organization. Its success depends on the employees who are involved in the implementation of the project and acceptance by other employees. The Six Sigma project invo Asking The Right Questions Is The Key To Six Sigma Data Collection: The measure phase of the DMAIC Framework involves measuring the existing system. It involves collection of data required to understand the existing process drawbacks and to monitor growth after implementation of the project. It is analyzed to provide a p The Champion's Role In Successful Six Sigma Deployments: For the successful deployment of Six Sigma projects, the roles and responsibilities through the various phases should be well defined. Is Process Management Right For Your Organization?: Processes are a set of actions carried out to achieve a desired output. For the output to match the customer's requirement, it is necessary that the steps are followed in proper order. The success of process operation is the focal point of process manage Commonly Used Six Sigma Methodologies: Since the time it was first devised in the late seventies by Motorola Company, the concept of Six Sigma has undergone dramatic changes. The basic objectives however have still not changed much, obviously because they are specifically related to key busine How To Pave The Way For Six Sigma Quality Deployments: Most Six Sigma quality deployment projects follow a regimented schedule and are often supported by complex charts and manuals, timelines, and state-of-the art software systems. All of these may vary depending on the type of project and the type of busines Defining Six Sigma For Your Business Or Organization: The underlying factor of a Six Sigma project is the development of processes that help reduce defects and improve the quality of the overall business process. The success is entirely dependent on clearly defined objectives, support of management and the p Six Sigma Projects In The Human Resources Department: The Human Resources department is an area where Six Sigma projects can be undertaken with substantial benefits for the company. These projects are generally aimed at internal customers, the employees, for faster and efficient achievement of organizational The Role Of Software Systems In Six Sigma Implementations: There are many factors that determine the success of Six Sigma implementation projects. If you analyze properly, it will not take you long to realize that eventual success depends a lot on the process of collecting, summarizing, and evaluating raw statist Steps To Successful Six Sigma Project Selections: Once you have identified the need to have process improvement in an area, appropriate project selection is critical. There would be many areas of process improvement but it is necessary to decide and combine them into most meaningful and profitable projec How Green Belts Can Help Ensure The Success Of Six Sigma Projects: It's usually professionals such as the Black Belts who take all the credit for a successful Six Sigma implementation project. This is, however, quite unethical - as it undermines the effort put in by other stakeholders, especially the Green Belts. In real Successful Project Management Is Critical!: As your business grows so too will the projects that you will take on. Your customers will push to the limit your ability to complete a project successfully. And more and more each of these jobs will have to be managed individually by trusted project mana Overcoming Challenges To Project Realization: The responsibility of a Black Belt does not end with handing over the project for implementation to the transition owner. The results to be realized cannot be guaranteed by the Black Belt as there are some reasons due to which the entire project may be in Lean Six Sigma Training Methods: It is true that Lean Six Sigma implementations help in improving process efficiency and augmenting quality of the end-product. But, the problem is that the same cannot be achieved until and unless employees understand the basic technicalities involved. Evaluating Potential Job Offers: When assessing potential job offers, a checklist pertaining to which offers are the most profitable should be prepared. Employers go through this process when they are evaluating which job candidates they should hire.