Benefits realisation

Despite the need for change to be delivered more effectively against the pressures of increasingly stringent financial targets, we still see most organisations struggling to deliver sustainable benefits from their change programmes. There is also scant evidence of any maturation in the discipline of benefits realisation generally. We find this strange given that the whole reason for undertaking change programmes is to deliver benefit. We advocate an approach to programme definition which starts with the end in mind: with a focus on business value. We support this with a clear framework and the appropriate tools for delivery success.