Delivering successful Information & Communication Technology (ICT) consolidation
- The challengesRead more
Effective system wide use of Information and Communication Technologies is a key driver in both reducing cost and transforming the customer experience. Consolidation reduces cost of ownership, improves service levels and can reduce the complexity (and hence increase flexibility) of resources within an ICT estate to enable the optimisation of value. The concept is applicable across asset, people, process and technology dimensions.
To make this happen, organisations need to look beyond a traditional view in considering hardware, software, connectivity and service management. Delivering the value of ICT consolidation requires system wide integration that ensures clarity of the strategic business outcomes ICT will support, and enhanced user skills within the organisation. Challenges (both in terms of historical legacy and future design) need to be identified and addressed across three key dimensions: commercial, technical, and service management and operations.
- Our approachRead more
We help clients design and deliver transformational change through our Network consolidation / rationalisation framework (summarised in the diagram below). This approach enables us to help our clients apply one or more aspects of ICT consolidation through the journey of effective system wide ICT integration.
Our approach is designed to ensure that in supporting delivery of ICT consolidation we:
- Integrate the commercial, technical and service management dimensions: we support clients in seamlessly coordinating the various technical, commercial and service management dimensions of ICT Consolidation through the application of proven, world-class programme delivery and change management skills
- Optimise the ICT sourcing strategy: successful ICT consolidation needs to start at assessing and optimising the overarching sourcing strategy prior to initiating the journey of consolidation – e.g. what could and should be outsourced?
- Deliver and / or assure complex IT-enabled change programmes: programmes of this type rely on consolidation across the technical interfaces as the key enabler of benefits. Our structured, modular ICT Consolidation framework has been developed from our proven experiences in the public and private sector and is aligned to P3O (project/programme/ portfolio management) standards
- Provide targeted support to the 'make or break' elements: ICT consolidation requires a number of critical elements to be executed well. We provide targeted expert support to ensure these elements are executed well – in particular Business Case Definition, Inventory Discovery, Transition Transformation.
- Proof of what we can doRead more
- ICT Consolidation at BT
- Billing+ - Programme management of a global outsource (MCA Award winner)
- Rapid health check improves P3 roll-out at AstraZeneca
- FT - Moorhouse Survey on the Benefits of Organisational Change
- Delivering successful strategic cost reduction
- Beyond conventional stakeholder management
- Extraordinary times needs extraordinary transformation
- Cloud computing and project management
- Services we offerRead more
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