Providing progamme management expertise for the Smart Metering Programme at Ofgem
- Our client's challengeRead more
Smart Metering is a major national change programme, focused on designing and implementing a new regulatory framework and technology requirements that would support the rollout of around 53 million gas and electricity meters. Ofgem (Office of the Gas and Electricity Markets) and DECC (Department for Energy and Climate Change) were engaged in the development of the necessary specifications (the Prospectus'), covering the design, deployment and operation of Smart Meters for all domestic and small and medium enterprises in the UK.
Due to the value and risk of the programme, Smart Metering was and continues to be subject to heavy external scrutiny from the Office of Government Commerce, HM Treasury, the media and the Energy industry. The nature and scale of the programme means it is subject to comprehensive Gateway reviews and inclusion on the Government's Major Projects list.
- Our responseRead more
The Smart Metering Strategic Programme Board (SPB) identified a need for best in class programme and project management, due primarily to the increased scrutiny that the programme would experience and the existing level of PPM capability within their teams.
A Moorhouse team was appointed to support the programme during a critical stage, managing increasingly complex stakeholders and helping to ensure the timely delivery of 'the Prospectus' in July 2010.
Moorhouse managed the Ofgem resources, a third party consultancy and independent SMEs on behalf of Ofgem ,synthesized the work of the consultants across all workstreams and reported on progress to the SPB.
Moorhouse focused on the development of critical deliverables and project management support to each of the workstreams on a day to day basis, ensuring PPM practices were embedded, in line with OGC and HM Treasury standards.
- The value to our clientRead more
Out team quickly identified and closed gaps in the existing programme management approach, with a focus on several key deliverables including:
- Vision and governance:designed to align the expectations of DECC and Ofgem;
- Stakeholder management: a bespoke tool was designed to support the stakeholder communications plan;
- Planning: we developed 3 phase plans rapidly with direct input from the client through managed workshops;
- Reporting: implemented light touch reporting to improve flow and consistency of information without impacting day to day delivery;
- Technical requirement gap analysis: led an extensive logical reasoning exercise to ensure all areas of policy, regulation and technical development had been addressed; and
- Risk management: refined the risk management approach focusing on a single risk log, the elements of which were assigned to owners to ensure they were tracked and managed.
In summary, the greatest value that the team brought was through the provision of External Scrutiny Review Assurance. The team completed a comprehensive internal assurance review to assess readiness for assessment against the requirements of all applicable external bodies. The team continually referred to the assessment to ensure that the programme was ready for review at any time.
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