Energy and utilities are facing unprecedented change. Emerging technologies, an increasing number of ‘disrupter’ organisations, and demanding new regulations mean that these are challenging times for companies throughout the supply chain. Meanwhile, power generation and supply remain critical global issues with major infrastructure development, sustainability and geo-political challenges.
There is now more choice than ever on how customers receive and pay for their utilities, and as suppliers invest in innovative and sustainable ways to provide energy, the expectations and demands of customers and regulators is increasing. This has forced companies to adapt and pursue new and innovative ways to stand out in an increasingly crowded market.