We help our clients to transform healthcare systems and services to improve patient care.
Our clients choose us for our proven ability to shape and lead the highest profile, risk and most complex transformation initiatives. We use judgement, insight, creativity, collaboration and execution expertise to design and implement practical solutions that deliver real and sustainable change.
We help our clients develop strategies, services and systems that put citizens’ needs at the heart of what they do.
Whether it’s designing and delivering digital patient experiences, transforming care pathways and user journeys, supporting the reform of Integrated Care Systems, or responding to operational pressure and uncertainty, we have a strong track record of enabling care providers, commissioners and regulators to develop and deliver ambitious yet pragmatic strategic transformation.
Our approach empowers care professionals to set their organisations up for success by sharing national insight and experiences, emerging trends, and innovative ways of working together.
With demands and expectations of patients higher than ever, the pace of innovation and transformation has been rapidly accelerating across our healthcare system with a digital journey being core to this.
We have an experienced team of health and digital experts across all parts of the Health system including providers, commissioners, regulators and other healthcare and academic agencies to design, develop and implement their most complex digital transformations. They specialise in sustainable digital enabled change and pride themselves on working with front line staff and patients as much as possible the customer needs.
Our recent work includes digital strategy and operating model design, implementation of clinical systems and the delivery of digital patient journeys.
We ensure our clients deliver on their most complex and strategic transformation programmes.
Our heritage as a firm is built on Programme Delivery Excellence and this remains at the heart of what we do. From mobilising initial delivery, to turning around struggling programmes, and undertaking diagnostics and assurance, we support a range of health sector clients to deliver ambitious strategic priorities.
Our approach draws upon best practice programme management techniques, blended with agility, pragmatism and innovation to deliver agreed programme requirements.
We help our clients deliver quality and performance improvement for the benefit of patients.
From helping providers to prepare for and respond to CQC visits, to ensuring regulators adopt a data driven approach to oversight and assurance, and embedding a culture of continuous improvement in clinical teams, our consultants support the healthcare system to deliver on its Long Term Plan requirements.
Our consultants apply a variety of tailored best practice tools and techniques to ensure the right fit for your organisation.
We support the planning, delivery and implementation of people, workforce and change focused transformation. Helping clients to address people and organisational challenges such as change management, organisation and leadership development, culture change, organisational design and workforce/ talent strategies.
We do this by leveraging deep industry experience and insight from systems, providers, regulators and commissioners, as well as organisational psychology.