Barometer on Change 2017Download the publication here
Challenging customers; innovate, collaborate, engage. Barometer on Change 2017 report.
Since 2012, Moorhouse has conducted an annual survey of senior leaders on the challenges they face in implementing change. Our findings draw on the views of over 200 board members and the senior leaders that work most closely with them, from organisations across private and public sectors. The 2017 Barometer combines sector-specific insights with findings from our pan-industry research, enabling us to form clear insights on the opportunities and challenges faced by leaders. Set against a backdrop of exponentially-increasing customer expectations, there is an increasing gap between the ambitions of firms to respond to change and their ability to do so.
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